RSS Subscribe Updated Postal Address
Posted on 01/09/19 03:56PM

This is just a note that we have updated out postal details on our website, and our new postal addresss is as follows:
 
 
Lounge Network
PO Box 47
Greytown, 5742
Wellington Region
New Zealand
 
 
If you are sending us cheques, please make sure you send them to this new PO Box. If you have recently sent a cheque to our old postal address, it should have been redirected to us. However if it was delayed in the mail, or you sent it more recently, then it maybe returned to you. So when resending, please make sure you send it to our new postal address. We would also recommend paying by Direct Credit instead of Cheque, as Cheques are on the way out, and they can get lost in the mail or get delayed. 


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RSS Subscribe CPanel EXIM Vulnerabilities and Patches
Posted on 11/07/19 11:35PM

Our upstream providers have been notified about some major vulnerabilities with CPanel's current version of EXIM and it can lead to exploitation for crypto attacks. As a result, they have since the 6th of June been patching all of the servers. All  shared servers are now protected.  We want to provide you with information regarding an Exim exploit that NIST has posted about today: https://nvd.nist.gov/vuln/detail/CVE-2019-10149 This Exim exploit could affect any servers running cPanel & WHM versions below our latest LTS version which, as of this email is, v78.0.27. For more information about this Exim exploit, please see the link above.



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RSS Subscribe Wellington Anniversary Day - 20/01/2019
Posted on 18/01/19 04:19PM

Our office will be closed for Wellington Anniversary day.



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RSS Subscribe Season's Greetings for 2018
Posted on 19/12/18 04:08PM

Season's greetings and a Happy New Year for 2018! We hope your holiday break is filled with fun, laughter,  good company and lots of sun.  
 
Our team will also be having a break, so our office will be closed between the 21st December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.


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RSS Subscribe Windows Server Updates - NZ Windows Web Hosting
Posted on 05/12/18 04:35PM

We have a small number of clients who are still hosted on the old Windows hosting platform, which has now reached the end of its life.  This platform is no longer supported by Microsoft and they no longer release security patches for it. Websites on this platform will therefore be migrated by our upstream providers to a new windows platform on the 12 December 2018, which will mean websites will be running on the latest windows server software.  Please note that if your website is old and/or using code that is not supported by the latest windows server software, then it may have compatibility issues running under the latest windows software.  In that case clients may need to their website developer to update their website, so it continues to work on new versions of the server software. Most clients will have kept their websites code up to date and current and, so most websites should not be affected by this server migration.

Please note that this server migration is not optional, as the current windows platform is end of life.



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RSS Subscribe Vodafone is closing it's NZ Domain and Web Hosting Services - We Can Help You
Posted on 06/11/18 12:05AM

As you may have heard in the NZ media, Vodafone New Zealand is closing down it's NZ Domain Registration, Web Hosting and Email hosting services. Vodafone will need all of it's customers to move their domain, web and email hosting services before 28th February 2019.
 
If you are a Vodafone customer and are in this situation, the Lounge Network can help you with your future Domain Registration and Web Hosting needs.


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RSS Subscribe Season's Greetings for 2017
Posted on 23/12/17 12:29AM

Season's greetings and a Happy New Year for 2017! We hope your holiday break is filled with fun, laughter,  good company and lots of sun.  
 
Our team will also be having a break, so our office will be closed between the 23rd December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.


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RSS Subscribe Premium CPanel Hosting Accounts - Backup System Upgrades
Posted on 12/08/17 11:48PM

Rolling Update Work Window starting from the 12 August 2017

Scope of Work: 
 
CPanel has introduced a new backup system which is going to replace it's legacy backup system.  At some point in the near future, CPanel will no longer support their legacy backup system.  In an effort to stay ahead of this, our upstream providers we will be converting the backups from the legacy system to the new backup system on a few servers every day.  They don't anticipate any loss of backups, but it's always advisable as per our terms of service to retain your own backups as well.  Our upstream providers have tested and verified the upgrade and don't expect any issues.  
 
The new Backup system now functions with a new user interface (UI) and having the following features: 
 
The new Backup system also now supports multiple incremental backups. 
 
Retention behavior - When a complete backup finishes, the system deletes the oldest backup. When the system backup partially completes (fails), the system will not delete the oldest backup, and it will continue to retain the oldest backups. This procedure ensures that the system retains at least one retained complete backup. 
 
After the next complete backup finishes, the system will delete the oldest backups to return to the desired number of backups. 
 
** This upgrade will run daily from the stated start date  until upgrades have been completed on all affected servers. It is expected to take some time before all servers will be upgraded.


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