There has been a noticeable increase in spam being received from Telecom / Xtra / Yahoo email NZ email addresses. These include email accounts ending in @xtra.co.nz , yahoo.co.nz etc, and usually includes a link to malware. We suggest deleting these emails immediately, and do not click on any links in the email. Should you click on the email, make sure you do a full malware scan on your PC, as it could potentially cause a compromise on your hosting and email accounts.
This announcement only applies if you use Telecom as your ISP.
We have read recently in various places on the internet, that Telecom / Xtra / Yahoo maybe switching off their smtp.xtra.co.nz outgoing mailserver (using port 25), in the near future. Most people will now be using the new version which is send.xtra.co.nz, which uses an authenticated connection, and if you are using the old version you should consider switching to their new setting now. If you are not sure on how to do this, please contact your ISP Telecom for support. If you do start to have trouble sending email, this will likely be the reason why. You can also use our outgoing mail server to send out email on most of our hosting plans. Please visit our support page for more information on the settings to use at http://knowledgebase.loungenetwork.co.nz/index.php?op=view&t=90
This is just to let clients on our CPanel servers know, that the techs will be applying updates to all servers. Please note that there could be some intermittent issues if the servers need rebooting. If you do experience issues this will be the reason why.
We wish to advise customers that the main shared control panel at the Auckland Datacentre (below) will be undergoing maintenance within the following period;
Maintenance window: 04/09/2013 00:00 - 00:30 NZST
During this time users will not be able to login to their accounts while the maintenance work is being carried out.
We thank you for your understanding.
New Domain Manager System
We've overhauled the back-end code for the .NZ Domain Manager system, which gives it far better performance and fixes some bugs. You can expect the new system release on September 1st 2013.
Retirement of .NZ Domain Name Auctions
The .NZ domains auction module for hasn't been particularly successful, and is now uneconomical for us to continue providing to clients. Therefore the time has come for us to retire the auction service to allow us to concentrate on better core services. This will be removed from service on September 1st 2013.
This is a network announcement regarding the large Earthquake that struck the Wellington region on Friday afternoon. This Earthquake and the following aftershocks have caused no problems for us. Although our head office is located in the Wellington region, and we certainly felt the earthquakes, it has caused no damage in our office or surrounding area.
The hosting infrastructure where most of our clients websites are hosted, is in professional datacentres in Auckland, well away from both Wellington and Christchurch. So clients can be assured that websites will not be affected by these earthquakes.
We have decided to phase out RV Site builder on our servers, and we have ceased advertising it as a feature. RV Site builder is a third party sitebuilder on our CPanel web hosting plans. We are phasing it out for a number of reasons, but mainly because it hasn't been as reliable as it should be, and it has high support costs. It has also only had very limited uptake, so there are very few websites that use it. There are also now far better CMS options out there now, such as Concrete 5, CMS Made Simple and Wordpress, which are relatively easy to setup, and can have far more features. These weren’t available or as easy to use when we first introduced RV Sitebuilder.
Date: 13/08/2013 23:30 - 14/08/2013 00:30
Services affected: Inbound and Outbound mail delivery.
Our upstream providers wish to advise customers that the shared mail platform will be undergoing maintenance this evening. During this period mail delivery will be delayed both inbound and outbound. Users may also experience password authentication problems during this time. If prompted for a password please leave your existing password entered and retry again later.
We thank you for your understanding in this matter.