The datacentre are carrying out Emergency SAN storage Maintenance between the hours of 00:00 and 03:00 on 23/05/2013.
Impact: During this time, there is likely to be a period of up to 10 minutes where you will experience poor performance.
We sincerely apologize for the inconvenience caused, and thank you for your understanding.
Following the outage on Wednesday on the Albany Network, urgent maintenance is being carried out on the affected Storage Array, while the datacentre techs replace certain components marked as faulty between 12am and 6am on 17/05/2013 (overnight tonight). This will allow the network to restore full redundancy.
Time: Tomorrow, Wednesday 15th of May 2013 at 6 AM
Impact: PHP 5.3 Sessions will be reset
The server technicians are going to change the method that sessions are stored with. This will help improve performance and stability for the PHP 5.3 cluster service.
At the same time, they will be rebalancing load over the NAS servers that service the PHP clusters. This will be non-service impacting
There will be a new PHP 5.3 server added to the Auckland server cluster this Wednesday at 9 AM. The new server is a complete rebuild of our PHP 5.3 standard, so we will only send it a small subset of the requests initially to ensure it performs as expected. If you notice any intermittent problems with the PHP 5.3 service on Wednesday please let us know and we'll investigate ASAP.
If the server works as expected we will give it a full workload on Thursday from 9 AM. We will also add additional PHP 5.3 servers using the same new build the same day.
Please note that quote a lot of maintance is planned for the PHP 5.3 network to improve and grow the network, which in the end should result in superior performance. This includes software updates and hardware to be added
We have moved our Control Panel for our Premium Unmetered Plans to a new environment at http://controlpanel.secureserver.co.nz
There is currently an on-going and highly-distributed global attack on WordPress installations across virtually every web hosting provider in the world. This has been going on for several days. Symptoms of the problem include slow website loading, or failing to load altogether, as the attack causes very high server loads.
Our providers will change the PHP 5.3 cluster's session handler to the default tomorrow morning. This is being put through with urgency as there have been intermittent issues with the current setup.
Our providers are carrying out maintenance on the Premium Unmetered Shared Mail platform on 11/04/2013 between the hours of 10:00pm and 11:00pm.