RSS Subscribe Emergency SAN storage Maintenance Tonight (22/05/2013)
Posted on 22/05/13 05:34PM


The datacentre are carrying out Emergency SAN storage Maintenance between the hours of 00:00 and 03:00 on 23/05/2013.

Impact: During this time, there is likely to be a period of up to 10 minutes where you will experience poor performance.

We sincerely apologize for the inconvenience caused, and thank you for your understanding.

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RSS Subscribe Urgent Maintenance: Parts Replacement on Storage Array on Albany Network
Posted on 16/05/13 10:20PM

Following the outage on Wednesday on the Albany Network, urgent maintenance is being carried out on the affected Storage Array, while the datacentre techs replace certain components marked as faulty between 12am and 6am on 17/05/2013 (overnight tonight). This will allow the network to restore full redundancy.


Due to the redundant nature of the networks SAN, our providers do not expect any service unavailability during this time. Volumes currently active on the problematic controller will be failed over to the other controller, to help further mitigate against a possible impact.
As a precaution the datacentre have scheduled it for the early hours of the morning and they will have multiple engineers on standby in case of any unforeseen issues.

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RSS Subscribe Scheduled Maintenance: PHP 5.3 session change and resource move, on the Albany Server Cluster
Posted on 14/05/13 03:41PM

Time: Tomorrow, Wednesday 15th of May 2013 at 6 AM

Impact: PHP 5.3 Sessions will be reset

The server technicians are going to change the method that sessions are stored with. This will help improve performance and stability for the PHP 5.3 cluster service.

At the same time, they will be rebalancing load over the NAS servers that service the PHP clusters. This will be non-service impacting

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RSS Subscribe New PHP 5.3 servers to be added
Posted on 07/05/13 01:39PM

 There will be a new PHP 5.3 server added to the Auckland server cluster this Wednesday at 9 AM. The new server is a complete rebuild of our PHP 5.3 standard, so we will only send it a small subset of the requests initially to ensure it performs as expected. If you notice any intermittent problems with the PHP 5.3 service on Wednesday please let us know and we'll investigate ASAP.

If the server works as expected we will give it a full workload on Thursday from 9 AM. We will also add additional PHP 5.3 servers using the same new build the same day.

Please note that quote a lot of maintance is planned for the PHP 5.3 network to improve and grow the network, which in the end should result in superior performance. This includes software updates and hardware to be added

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RSS Subscribe New Control Panel Environment
Posted on 16/04/13 04:21PM

We have moved our Control Panel for our Premium Unmetered Plans  to a new environment at

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RSS Subscribe Global WordPress Brute Force Attack
Posted on 15/04/13 02:12PM

There is currently an on-going and highly-distributed global attack on WordPress installations across virtually every web hosting provider in the world. This has been going on for several days. Symptoms of the problem include slow website loading, or failing to load altogether, as the attack causes very high server loads. 

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RSS Subscribe Change to PHP 5.3 session handling on Albany Network
Posted on 09/04/13 05:57PM

Our providers will change the PHP 5.3 cluster's session handler to the default tomorrow morning.  This is being put through with urgency as there have been intermittent issues with the current setup.

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RSS Subscribe Scheduled Maintenance: Shared Mail Platform
Posted on 09/04/13 04:28PM

Our providers are carrying out maintenance on the Premium Unmetered Shared Mail platform on 11/04/2013 between the hours of 10:00pm and 11:00pm.

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