There was a brief MySQL 5 database issue earlier this afternoon for some NZ hosted websites. This caused slowness, and some connection issues. This has now been resolved.
Time is running out to register your shorter .nz domain. If you're eligible to register or reserve the shorter version of your .nz name, you've only got until 1pm 30 March 2015 to register and pay for your domain. Most of our clients who wanted the shorter version of their NZ domain, have already registered it. If you don't register and pay for the shorter .NZ domain before 1pm 30 March 2015 , the shorter .NZ domain will be released into the public pool for anyone else to register it. If you haven't already registered your shorter .NZ domain, and you do still want it, please email us. You will also be able to register your shorter domain via our advanced Domain Manager control panel at http://www.controlpanel.co.nz .
To register the shorter version of your current nz domain in the Domain Manager control panel, you need to click the 'Domains' tab in the left menu to open the menu. Then click the 'Register PRR/Resolved/Reserved domains' link. Then follow the prompts.
If you need help with any of this, please email us , and we can put through the domain request manually for you.
If you want more information on the new shorter .NZ Domain names, please refer to our blog post last year at http://www.loungenetwork.co.nz/pre-register-a-shorter-nz-domain-name/
On Thursday afternoon (26/02/2015) there will be a PHP version upgrade on the Auckland PHP 5.3 cluster. The PHP version will be moving from 5.3.3 to 5.3.29. We are not expecting any impact to sites running on the PHP 5.3 cluster. If you notice any issues with your PHP 5.3 sites following this upgrade, please submit a support ticket.
Over the last few months our upstream providers have been rolling out a new shared platform onto CPanel servers to take them to the next level. These upgrades are meant to accommodate where the internet and websites are going, rather than where it has been. To do that, we have gone back to basics to rethink everything from the ground up. We will be introducing these changes in a new round of blog posts starting with the new Apache 2.4 upgrades which have been rolled out already.
This is advanced notice that our office will be closed most of Friday afternoon on the 30/1/2015, for scheduled maintenance of our office network. This means that during this time we will not be replying to emails, nor posting any network status messages on our website . Our servers however will continue to be monitored 24/7 365, and in case of any issues occur, they will be corrected as soon as they occur as per normal. So please don’t be alarmed if an issue occurs, and it isn’t on our status page. Any emails sent during this time will be answered later in the evening. Thank you for your patience as we carry out this upgrade work to our internal network.
Some orcon hosted email accounts may be experiencing issues with Webmail, POP3 and Mail Delivery services.
Engineers are currently investigating and the current estimated time for resolution is 30mins to an hour.
This was resolved at 12:08pm
Dear Web Hosting Clients
As the year draws to a close, we would like wish all our clients a relaxing and safe festive holiday season. We thank you for your business over the year.
2014 has been a very busy year, with a number of significant updates and advances on the hosting and domain platforms. Notably there have been some major updates with the hosting platform, with significant investment being put into it. In the Domain Name space, it has been one of the biggest years ever, with the introduction of the new shorter .NZ domain extension, and also the release of a whole range of new domain extensions, which clients can register in our Domain Manager Platform.
Next year we will reach a milestone, as we will be entering our 15th year of operation. This will make us one of NZ’s longest established hosting and domain providers, which is still 100% New Zealand owned. We put our longevity down to offering a good quality reliable service and support.
Our main office will be closed between the 24th December until the 12th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
The Team @ Lounge Network.
Services affected: Any websites using our legacy nameservers on our Corporate and Business Plan and DNS only Nameservers.
Issue: Customers that have had glue records set-up to point to our legacy nameservers that use ns1.nameserver.net.nz, ns2.nameserver.net.nz and ns3.nameserver.net.nz , and are using the following nameserver IPs (NS1 220.127.116.11 and NS2 18.104.22.168) will need to update the IP addresses to the following ones below:
Our providers have added the old legacy IP address of 22.214.171.124 back to the Ns1 nameserver for the time being, but we urge all our customers to add the current IP range to avoid any further issues.