RSS Subscribe Shared Hosting Upgrades and New Shared Hosting Quotas
Posted on 29/10/14 04:33PM

 

Shared Hosting Upgrades

At the Lounge Network, we make an ongoing commitment to investing in resource and technology that ensures our servers run at optimal performance & availability - and most importantly - keeps your website or app running smoothly. Recently this has included;

• a complete overhaul of the shared hosting architecture at the Vocus Datacentre in Auckland, including upgrading all front-end servers and SATA drives to HP hardware,
• the implementation of MySQL Governor to regulate usage and prevent a site from affecting others when it requires additional resource,
• over $70,000 and 1000 hours of development/engineering time into upgrading mail systems and storage, providing you with a significantly more robust service.

New Shared Hosting Quotas

With our Corporate/Business web hosting plans, there are a small number of shared hosting customers (less than 1%) whose resource use would be considered 'excessive' for the shared plan that they are on. To ensure that your website is never affected by the 1%, we have moved away from offering unmetered diskspace and traffic on our web hosting plans, and instead have implemented some new usage quotas. The updated plan can be viewed on our web hosting plans page. Business Class hosting users can view the updated hosting plan at http://www.loungenetwork.co.nz/nz-business-web-hosting/

If you are one of the 99% - you won't be affected by the changes, and your website and email will continue to work as normal. The new quotas will only affect the 1% of customers who fall outside of what's considered 'fair use'.

If you are one of the 1% - we'll be in touch to look at how we can help you curb your usage, or, offer you a hosting solution better suited to your needs.



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RSS Subscribe Issue with PHP 5.3 cluster (resolved).
Posted on 21/10/14 01:10PM

There was an issue with the PHP 5.3 cluster at around 1pm, causing sites  to load extremely slow.The PHP 4/5 cluster is not affected by this issue. This has now been resolved by the techs.



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RSS Subscribe Scheduled MySQL Server Maintenance
Posted on 15/10/14 04:03PM

Dear Customers,

We are writing to advise that we have scheduled maintenance TONIGHT on one of our mysql servers during the following period.

Start Time: 16/10/2014 00:00 NZDT
End Time: 16/10/2014 04:00 NZDT

The following database server will be affected

mysql5.webhost.co.nz (mysql5.0 server)

 

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.



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RSS Subscribe RESOLVED: NZ domain registrations
Posted on 30/09/14 02:12PM

Due to the NZRS (New Zealand domain registry) being overloaded, all new .nz registrations are failing. This is affecting all registrations and pre-registrations. Please bear with us while the NZ registry gets this resolved.

 

Update- This was resolved at around 2:30pm today.



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RSS Subscribe RESOLVED: Email Issue at Auckland Datacentre
Posted on 08/09/14 12:20PM

We are aware of email connectivity issues at the Auckland datacentre affecting POP, SMTP and IMAP email. Technicians are currently investigating this and once we know more this page will be updated.

Update - This has now been resolved.



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RSS Subscribe Scheduled Maintenance for MySQL on CPanel Servers
Posted on 24/08/14 10:01PM

Our upstream providers will be applying updates to MySQL on the different CPanel servers over the next week. In order to do this, MySQL will need to be stopped, the update applied, and MySQL restarted. If your website uses a database, it may experience issues while this update is being completed. We apologise for any inconvenience while this work is done.



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RSS Subscribe Scheduled Maintenance: Mail storage migration at Auckland Datacentre 5/08/2014
Posted on 04/08/14 10:20PM

 

 

Mailserver Upgrades

Dear Clients,

Our upstream providers have scheduled a maintenance window to perform mail storage migration on Tuesday morning, starting at 12am. This will address mail performance on the storage servers as usage has increased. This is part of an ongoing upgrade program.


Start Time: 5/08/2014 00:00 NZST
End Time: 5/08/2014 03:00 NZST  

During this maintenance window POP3 and IMAP will be unavailable for a small set of customers.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused. 



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RSS Subscribe Scheduled Maintenance: Mail storage migration at Auckland Datacentre 31/07/2014
Posted on 29/07/14 11:30PM

 

Mailserver Upgrades

Dear Clients,

  Our upstream providers have scheduled a maintenance window to perform mail storage migration on Thursday morning, starting at 12am. This will address mail performance on the storage servers as usage has increased. This is part of an ongoing upgrade program.


Start Time: 31/07/2014 00:00 NZST
   End Time: 31/07/2014 03:00 NZST  

During this maintenance window POP3 and IMAP will be unavailable for a small set of customers.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused. 



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